Registration and changes

An email confirmation will be sent to you after you register for the event and your payment has been received. If you register for a hotel, you will receive a separate email with the hotel confirmation one week prior to the event. If you would like to make changes to your hotel reservation, please email [email protected].

Log into your registration record to make any updates.

You may transfer your registration at no additional cost. Please email [email protected] with the name and email address of the person who will replace you. 

All transfer requests must be submitted by the original ticket holder.

Event registration cancellations: All sales are final. You are welcome to send a substitute attendee at no additional charge, please email [email protected] with your request. Requests must be made by the original ticket holder. Cancellations received by March 20, 2026 will be refunded at 50% of the paid ticket price. Confirmed registrants who cancel after March 20 or do not attend will be charged the full amount. 

Hotel cancellations: To avoid cancellation charges, please email [email protected] before April 30, 2026 to avoid a 100% cancellation penalty for the full hotel booking. If a guest no-shows or fails to check in, they will be charged by AVEVA for cancelled rooms. 

Yes, but we expect a sold out event. Therefore, we recommend registering early.

Sign up here for learning labs and attend in person to expand your expertise. Gain access to training cloud environments (pre-registration is required).

Pursue completion certificates to share your accomplishments with your colleagues and friends.

Pricing and payments

Pricing for the conference can be found here. Your registration payment will cover sessions, lunch, and our evening events. 

Please Note: Hotel costs are NOT included in the registration fee. For more information, visit the hotels page.

Payments may be made with the following credit cards: AMEX, Visa or Mastercard.

Please refer to your confirmation email, which will have a link to the invoice/receipt. You may also download your invoice at the final stage/confirmation page of the registration process.

If you chose a room during registration, a credit card will be needed to confirm your hotel reservation, but you will not be charged until you arrive on site. All major credit cards are accepted for the guarantee. Substitutions are allowed for hotel rooms within our block. To avoid cancellation charges, please email [email protected] before April 30, 2026 to avoid a 100% cancellation penalty for the full hotel booking. If a guest no-shows or fails to check in, they will be charged by AVEVA for cancelled rooms. 

On the first page of registration, select your registration type. You will then see a field where you can enter your discount code.

Please note that once a discount code has been applied, it cannot be changed or replaced.

No, guest or day passes are not available this year. All available passes can be found here.

Hotel and travel information

Hotel information, room rates, and directions can be found on the hotels & venue page of the event website.

We have an allocated block of rooms at each of the hotels. If a hotel does not show as an option, it is sold out for the dates you are requesting. Please select a different hotel. Rooms will be based on availability, so please book early!

The hotels have accessible facilities and rooms. Please email [email protected] if you have any particular needs or questions.

Milan has three main airports: Milan Malpensa Airport (MXP)Milan Linate Airport (LIN) and Milan Bergamo Airport (BGY). See detailed information on the travel page.

Please see more details on the travel page.

Depending on your nationality, you may need a visa to enter Italy. You are responsible for determining your visa requirements and obtaining the correct documentation for your business visit to Italy. We have partnered with CIBT Visas, a global business visa provider, to give you additional support. Please click here and follow the instructions to receive guidance. 

See the Italian Ministry of Foreign Affairs website for more information. Please ensure that you apply for all documentation in good time. Check that your passport issue and expiry dates are valid for your travel.

If you need an invitation letter to the AVEVA World conference to obtain a visa, please fill out the visa letter request form by clicking the button below:

Miscellaneous information

For more information about sponsorship opportunities, please click here.

Yes, the Mother's room is located on Level 1, next to the registration desks. 

Yes, the Prayer room is located on Level 1.