COVID-19 protocols

We understand that the COVID-19 situation is ever-evolving. While we reserve the right to change the requirements at any time, we are currently not requiring proof of vaccination or masks at this time. However, surrounding businesses (such as restaurants) may set their own guidelines and require proof of vaccination. Furthermore, we have employees and customers coming from numerous countries. Each country has its own requirements, and many still have COVID-19 travel restrictions in place. As part of our duty of care (to ensure that all attendees get home safely and on time to their loved ones), we ask that if you display any symptoms or are feeling unwell, please refrain from attending the conference.   

If you become ill with COVID-19 symptoms or test positive for COVID-19, here are some steps you should take:

  • Immediately return to your room and inform the event staff via email at We ask you to isolate in your hotel room and do not mix with attendees of the conference. We want to limit further exposure.
  • You will need to reach out to your travel insurance provider and inform them about your illness. They will also advise on hospitalization, treatment, etc. 
  • You will need to work with the hotel to stay throughout your self-isolation. AVEVA will not be responsible for covering any costs of hotel, food, transport and flight change fees associated with any positive COVID-19 cases whilst at the event.  

At present, we do not plan on doing any temperature checks. However, we reserve the right to change our approach if we see the need to do so.

We recommend you follow the current CDC recommendations; however, masks will not be required to attend or enter the venue. 

Please bring your own masks. We will not supply masks at the event. 

We will not provide personal-size hand sanitizers to attendees.

  • We understand that Rapid Antigen Tests/Lateral Flow Tests are not currently used in all countries. In some countries, the only option is to go to a government testing facility. The Rapid Antigen Tests/Lateral Flow Tests are daily disposable tests that can be completed in your hotel room every morning.  
  • We do not require you to take a test every morning. However, we ask you to take one if you start feeling unwell.  
  • Please bring your own tests. We may have some rapid tests available if you need to take one.   

Testing is on the honor system. We know attendees want to do their part to keep the event COVID-19 free to ensure safe return home of all event attendees. We ask you to do a test if you feel unwell.

The closest COVID testing facility is at Moscone Center South.

COVID Testing at Moscone Center South (operated by RokketMed)
747 Howard St, San Francisco, CA 94103


We have employees coming from many countries. Each country has varying guidelines with regard to the country entrance requirements. There are many countries who still have restrictions on travel in between countries. Unless there are drastic changes before the event, we do not anticipate adding specific requirements. However, we do reserve the right to add COVID protocols if the local goverment policies change. 

AVEVA will not pay for anything additional.  

Registration and changes

An e-mail confirmation will be sent to you after you register for the event and your payment has been received. If you register for a hotel, you will receive a separate email with the hotel confirmation one week prior to the event. If you would like to make changes to your hotel reservation, please email

Please email with any changes, and we will work with you to update your registration.

Labs fill up quickly, so we recommend registering early. All available labs will show up as options in the registration form, and you may choose as many as you'd like (one per time slot) at a cost of $200 per lab. If you would like to redeem your Training Voucher or add labs after completing your registration, please email

Sometimes more labs are opened based on popularity, so please check the event website regularly for any changes. If you need to modify your registration, please email Additional labs coming soon - continue checking the learning labs page for live updates.

Last minute sign-ups may be available on-site (depending on availability) until 24 hours before the scheduled lab time. Please visit the registration desk with any questions onsite.

If you would like to redeem your Training Voucher, make a switch or cancel a lab that you signed up for, please email and we will assist you with modifying your registration.

You may purchase a "Full Guest Pass" during registration for $150 per person. This year, guests are invited to join three evening events: the Monday Welcome Reception, Tuesday Offsite Event, and Wednesday Expo Reception. Guests must be 18 years or older.

The guest pass provides your guest(s) with a badge to enter and participate in those evening events. No other guest meals are provided.

You are welcome to send a substitute attendee at no charge. Please send an email with this request to We will follow up with further details needed to register the new substituted guest. 

You are welcome to send a substitute attendee at no charge, please email with your request. Cancellations received by October 15, 2022 will be refunded full payment. Confirmed registrants who cancel after October 15 or “no show” will be charged the full amount.

You are welcome to send a substitute attendee at no charge, please email with your request. To avoid hotel cancellation charges, please email the hotel directly at least 72 hours prior to your stay to adjust or cancel your reservation. Cancelling within 72hrs. will result in full hotel charges. 

Customers registering with a voucher will receive a voucher refund if the cancellation is received by October, 15, 2022. Please contact your representative/CSM once you cancel your registration, to make sure your voucher is re-instated. After October 15, 2022, your voucher will not be refunded. 

Yes, but we expect a sold-out event; therefore, we recommend registering early.

If you are a member of the media and would like to attend the conference, please email for information and a special registration code.

Pricing and payments

Pricing for the conference can be found here. Your registration payment will cover conference materials, sessions, event giveaways, lunch, and our evening events. 

Please Note: Hotel costs are NOT included in the registration fee. For more information, visit the hotels page.

We accept credit cards (Visa, Mastercard, American Express) and wire transfers in the registration process. If you would like to pay with a PO, please select wire transfer during the registration process, download the invoice, and submit with your PO. POs are not accepted after November 1, 2022.

Please refer to your confirmation email, which will have a link to the invoice/receipt. You may also download your invoice at the final stage of the registration process.

If you chose a room during registration, a credit card will be needed to confirm your hotel reservation, but you will not be charged until you arrive on site. All major credit cards are accepted for the guarantee. Substitutions are allowed for hotel rooms within our block. To avoid hotel cancellation charges, please email the hotel directly at least 72 hours prior to your stay to adjust or cancel your reservation. Cancelling within 72 hours of your check-in date will result in full hotel charges. 

On the first page of registration, there is a box where you can enter your promo code.

Email for assistance.

Hotel and travel information

Yes, all of the hotel information, room rates, and directions can be found on the hotels page of the event website.

Hotel confirmation numbers will be sent to your email one week prior to the event start date.

We have an allocated block of rooms at each of the hotels. If a hotel does not show as an option, it is sold out for the dates you are requesting. Please select a different hotel. Rooms will be based on availability, so please book early!

Please email if you have any particular needs or questions.

There are three major airports in the San Francisco Bay Area: San Francisco International Airport (SFO), Oakland International Airport (OAK) and San Jose International Airport (SJC), all of which service domestic and international flights. See detailed information on the venue & travel page.

Please see more details on the venue & travel page.

If you need an invitation letter to the AVEVA World conference to obtain a visa, please fill out the visa letter request form. Please have the below information handy to fill out the form, as well as a copy of your passport details page:

  • Full name (as listed on passport):
  • Passport number:
  • Passport issue date and place:
  • Passport expiration date:
  • Gender:
  • Date of birth:
  • Company and job title:
  • Travel dates (arrival & departure):

Passports and visas:

Depending on your nationality,  It is always important to check whether you require a visa to enter US. We have partnered with CIBT Visas, a global business visa provider, to give you additional support. Please click here and follow the instructions to receive guidance. 

See the US Embassy website for more information.

Miscellaneous information

A real-time agenda is posted and updated on this event website to help you schedule your time and travel. There will be weekly updates as content is approved and scheduled. Please check back frequently.

For more information about the sponsorship opportunities, please click here or please contact at

Please wear your event badge to all group functions and meetings so that you can be readily identified as an AVEVA World attendee.

As a company, we have a duty of care to all our attendees to ensure they can return home safely after the event. While we cannot guarantee there will not be local COVID transmission at the event, we have put in place event protocols that extend beyond the local regulations.

During the registration you will need to: 

Please refer to health & safety page for more details. 

  • Business casual attire is appropriate for meetings and evening functions. No jeans or sneakers.
  • Wear layers - San Francisco weather and temperatures in the conference venue can vary significantly throughout the day.

Yes, we will have a mothers' room. Please ask the at the registration desk of the conference to book a time.

Our team does its best to accommodate food allergies and special diets based on your notes during registration. On site, we ask that you please communicate directly with the hotel and conference staff should you require anything additional.

You can find daily rates and currency exchanges at:

If you have a question that has not been answered on the FAQ page, please email your question to