What really happens after the deal is signed? In this session, we’ll walk through the full lifecycle of a Unified Operations Center (UOC) project—from post-negotiation planning to final acceptance testing. You'll gain insights about the Scope of Work, developing the Functional Design Specification, implementation best practices, and the critical steps that lead to successful delivery. We’ll also highlight common challenges faced during UOC projects and share key areas that often raise questions or concerns from customers